Sueyla Ozdemir

About Sueyla Ozdemir

I am a determined, competent, and inspiring Technology Leader who is passionate about technology and thrives for continuous progression. I have over twenty years of experience in pre-sales and post-sales roles, professional services, technology management, solutions development, enterprise architecture, project/product management, and systems integration. I am a committed leader with outstanding analytical and complex problem-solving skills. I lead by example and am proven to motivate, inspire, and develop highly productive teams within fast-paced environments. I am customer obsessed and try to create better customer experiences by starting with understanding what customers want and need. I continuously help customers solve their business problems with technology solutions which then positively impacts business, expands portfolio, and achieves the highest level of customer satisfaction. Key areas of expertise include:• Professional Services Delivery, Customer Success incubation, execution and adoption• US Public Sector, DoD, VA, Healthcare, Federal Financials and Civilian, Entitlement, and Scientific Customers• Strategic Planning, Leadership and Technology Adoption• Cross-functional team management • Driving revenue growth and customer intimacy • Managed Services, Hosted Collaboration and Cloud Solutions• Creating and Reviewing Technical Proposals and SOWs • End to End EA Design, Solution Development, Implementation, and Integration• Project, Program Management and Product Management • Process Automation and Optimization by creating tools and techniques• Interpreting and applying IT standards, Policies, Compliance and Security

Experience

1. Principal Sales Specialist, Us Dod, Aws Ai Ml Genai Services

   Amazon Web Services (AWS)

   Mar 2025 — Present

Education

• George Mason University

  MS, Electrical Engineering

Skills

• Ss7 Protocol
• Unified Communications
• Network Architecture
• Routing
• Integration
• Enterprise Architecture
• Cisco Ios
• Product Management
• H.323
• Telecommunications
• Mgcp
• Cisco Call Manager
• Networking
• Cisco Technologies
• Voip
• Solaris
• Sip
• Cloud Computing