Susanna Trate

About Susanna Trate

My career & reputation is built upon delivering unwavering results for YOU! I pride myself on my honesty, defining & leveraging insights, resolving pain points, authenticity, reducing friction connected to growth/bandwidth/brand hurdles, work ethic, providing best practices across industries & vertical markets, and being a true partner with your company. I’m energized by learning every facet of a business so I can see how the moving pieces work together.YOUR success = MY successToday > YesterdayTomorrow > TodayWhen I am not helping my customers, I love working part-time at my local theatre serving food to rockstars & keeping them safe (security), traveling, quilling, making up-cycled vintage mirrors & other crafts, rooting for my son in school & sports, walking or playing ball with my dogs, playing Gaelic football, watching HGTV, playing board games/trivia, & rooting on the Eagles/Union/Phillies.#Sales #SaaS #NewBizAcquisition #Printing #Marketing #OmniChannel #KeyAccountExpansion

Experience

1. Utility Player

   AEG

   Dec 2023 — Present · Glenside, PA, US

   At the historic Keswick Theatre, a 1,366-seat venue celebrated as one of the most acoustically perfect performance spaces in the Philadelphia region, I support live events through a wide range of front- and back-of-house roles in partnership with The Bowery Presents, AEG Live’s East Coast regional partner.I contribute to the success of a diverse lineup of internationally acclaimed artists by ensuring smooth operations, exceptional guest experiences, and outstanding artist hospitality. My responsibilities span multiple areas including:Hospitality: Providing top-tier support for touring artists, crews, and management to ensure a seamless show-day experience.Merchandising: Managing merchandise sales, inventory, and customer engagement.Runner Support: Facilitating transportation, errands, and on-site needs for touring personnel.Security & Show Attending: Assisting with audience guidance, experience, safety, and overall event flow.This multifaceted role has strengthened my adaptability, customer service, teamwork, and live-event operations skills (all essential for delivering the high-quality experience the Keswick Theatre has been known for almost 100 years).

Education

• Elizabethtown College

  Bachelor's degree

• Universitat de Barcelona

  Spanish Minor

• Elizabethtown College

  International Business

• Elizabethtown College

  Bachelor of Science (BS)

  1999 — 2003

Skills

• Direct Mail
• Account Management
• Negotiation
• Email Marketing
• Marketing Strategy
• Corporate Gifts
• Print Management
• Fulfillment Services
• Purls
• Color Management
• Digital Printing
• One-to-One Marketing
• Print on Demand
• Direct Sales
• Project Management
• Die Cutting
• Leadership
• Marketing
• Variable Data Printing
• Offset Printing
• Selling
• Inkjet
• B2b
• Direct Marketing
• Labels
• Pre-Press
• Wide Format Printing
• Web-to-Print
• Bindery