Sue Olson
Principal Technical Product Manager @DIRECTV
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WORK HISTORY
Principal Technical Product Manager @DIRECTV
El Segundo, CA, US
Lead product development for newly launched Agent Desktop using Salesforce, concentrating on the Billing and Payment MVP functionalities. Provide guidance for data models, API implementation. Review and align incoming work to architectural guidelines. Ensure clear and crisp communications in a complex working environment.
EDUCATION
UCLA
MA, Mathematics
Loyola Marymount University
BS, Mathematics
SKILLS
ABOUT SUE OLSON
Integration in a complex environment can and should be transformational; a successful implementation requires a range of experience across the technical, business, and interpersonal arenas. I have broad experience in the technical arena with successful engagements in development, project management, systems architecture, business analysis, and system analysis. On the business side, I have a deep understanding of finance, and customer service, and understand (and deeply appreciate) marketing. I have led teams through a number of transformational efforts: from helping small teams accept and adapt to new development processes, to much larger efforts including the \"F12\" program to fundamentally change DIRECTV IT\'s relationship with our business-side partners, the \"Next Generation\" billing project to transform DIRECTV\'s billing and provisioning architecture, and the AT & T acquisition of DIRECTV.My personal background starts at abstract mathematics and continues through business systems to electro-optical and radar engineering and on to zero-latency databases.Specialties: J2EE Integration, Heterogenous System Integration, SOA, Billing, System Conversion and Migration
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