Sueleyla Rodriguez
Customer Success Manager | Account Management | Tech
- Role
- Partner Success Manager at Arkadium
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Sueleyla Rodriguez
Enterprising, extroverted, and partner-focused with proven experience with forging loyalty with both partners and internal team members. Emphasis on optimizing relationships and improving partner retention while strengthening the bottom line. Skilled in identifying and capitalizing on emerging opportunities within an existing book of business to help propel organizations to new levels of achievement.
Experience
Partner Success Manager
Sep 2021 — Present · NY, US
Contributed to growing annual team revenue by 30% year over year by working closely with a multi-functional group that included Marketing, Production, Data Intelligence, and Sales to launch and grow key multi-tiered accounts.Launched and managed ongoing global partnerships with The Toronto Star, ITV, Boston Globe and MailOnline and INSP valued at over $4M annually.Created new game development initiatives with Electronic Arts by surfacing the first opportunity, then leading the ongoing project deliverables and coordinating communication with all stakeholders. Led quarterly reviews with managed partners to understand their business needs and explore new opportunities within the existing partners aimed at increasing overall usage, revenue, and partnership retention.Supported and led 3rd party SaaS engagement product roll-out to enhance user engagement, while creating new revenue streams for both Arkadium and our partners.Leveraged internal analytics toolset to identify industry trends and opportunities with each partner account.
Education
Middlesex College
Associate's degree, Communications
2011 — 2013
Kean University
Bachelor's degree, Communications
2014 — 2016
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