Sue Freas

About Sue Freas

I am a strategic solutions leader with extensive and comprehensive experience identifying ways technology can positively influence and impact people, process, performance, productivity and profit. What I enjoy and excel at most is helping people – individuals, teams, clients, stakeholders – understand complex technology and processes, why it matters, and how it can improve their work experience and results. I thrive on taking on a messy challenge or situation, untangling the knots, uncovering the right solution, and managing transformation or implementation. I am known by others I’ve worked with as outcome oriented, curious, firm, empowering, and engaging, and as someone who builds momentum, engagement, and enthusiasm while lowering friction and removing barriers. Areas of Expertise:• Strategic Planning• Technology Communication • Transformational Management• Product Ownership • Agile Delivery• Holistic Problem Solving• Business/Opportunity Analysis• Succession Planning• Process Optimization• Full Lifecycle Management• Engagement & Retention• Relationship Building• Team Leadership• Coaching/Mentoring• Collaboration

Experience

1. Principal Ai Enablement

   Humana

   Apr 2018 — Present · Louisville, KY, US

   Director DevSecOpsEngineeringDirector Enterprise ArchitectureDirector Enterprise BI Platforms & SolutionsLead Solutions Architect • Achieved 100% employee engagement for all measured years• Saved over and increased capacity by 25% by working with contractor partner to improve alignment between provided skills and prioritized tasks • Responsible for improving team culture through relationship building and clear direction of project tasks• Coached out underperforming individuals in key roles. Reallocated or personally assumed responsibilities for their tasks while seeking replacements• Identified and corrected process issues which prevented valuable cross-team collaboration. • Leveraged pilot data to identify platform gaps and adjust rollout approach for strategic security initiative.• Collaborated with delivery teams to find $8M in achievable cloud cost savings while sharing tools to help them find even more savings and increase efficiencies.• Staffed up new Enterprise Architecture team, adding 10 people to the organization within 2 months• Implemented intake system with supporting dashboards to ensure proper prioritization and coordination• Launched new portal to enable a one-stop shop for all things EA, as well as simplify ease-of-use for increasingly scattered reference artifacts. • Created innovative and effective partnership with new IT/business segment to cooperatively implement Microsoft’s Power Platform. • Solidified internal governance committee and improved collaboration across all invested areas, including users and senior leaders• As Data Engineering’s lead DevOps advocate, organized multi-team effort toward achieving Humana’s first certified PL/SQL CI/CD pipeline • As Co-President of Humana\'s Women in Tech NRG, modernized committee processes, leadership structure, and succession planning to allow for continued growth and support

Education

• Ivy Tech Community College

  AAS, Computer Information Systems

• Indiana University Southeast

  BGS

Skills

• Process Improvement
• Agile Methodologies
• Management
• Software Engineering
• Product Development
• Software Lifecycle Management
• Analysis
• Cross-Functional Team Facilitation
• Requirements Gathering
• Software Project Management
• Program Management
• Team Leadership
• Requirements Analysis
• Cloud Computing
• Software Quality Assurance
• Leadership
• Agile Project Management
• Saas
• Mentoring
• Kanban
• Software Documentation
• Sdlc
• Cross-Functional Team Leadership
• Integration
• Project Management
• Software as a Service (Saas)
• Software Development
• Healthcare Information Technology
• Scrum
• Business Process Improvement
• Quality Assurance
• Software Development Life Cycle (Sdlc)
• Business Process