Sue Bruce Emhl

About Sue Bruce Emhl

COO at UnitedHealth Group, focused on behavioral health strategy and operations for Optum’s west region. 20+ years as a provider and managed care operations leader. Track record of driving organizational growth, operational excellence, and clinical quality in the behavioral health field. Core competencies include new business solutioning and contract implementation, P&L, clinical care alignment and regulatory compliance, payer billing process optimization, audit process facilitation, electronic medical record system sourcing and implementation, policy and procedure development, staff performance and development, and strategy and system transformation. Committed to creating a patient-driven, integrated healthcare system that meets the diverse needs of individuals and families within their communities.

Experience

1. Chief Operating Officer, Behavioral Health, West Region, Optum Health

   Optum

   Nov 2024 — Present

   Proud to be part of a dynamic team dedicated to transforming operations and strategy in behavioral health. Primary focus on pioneering new models of care and seamlessly integrating behavioral health into primary care. Through commitment to innovation and collaboration across teams, we are enhancing patient outcomes and overall satisfaction.

Education

• Eastern Washington University

  Master of Social Work - MSW

• Brown University

  Executive Masters in Healthcare Leadership - EMHL, Health/Health Care Administration/Management

• Johnson & Wales University

  Master of Business Administration - MBA, Organizational Leadership

• University of Montana

  Bachelor of Social Work - BSW