Sue Wilson

Experience

1. Manager, Business Development

   Rim Logistics, Ltd

   May 2022 — Present · Los Angeles, CA, US

   Manage both existing sales pipeline and the development of new business opportunities• Support deal structure and pricing with business-value analysis, and negotiate prices for proactive bids and proposals• Maintains client satisfaction. Ensures statement of work and procedural details havebeen accurately and completely collected and communicated throughout theorganization as necessary. Monitors account service performance levels of assignedaccounts business units to ensure that client requirements/metrics are achieved. Workswith operations management to analyze cause of failures and assists with thedevelopment and implementation of corrective action plans.• Ensures that all reporting, quality, regulatory and I.T./EDI needs are identified by theclient and engages the appropriate level of internal support to meet and support theclient demands.• Supports account development independently and in tandem with the sales organization.Conducts regular reviews of account revenue and operations performance withstakeholders. Works with Account Managers to understand and support strategy to gainnew business while maintaining existing business.• Prepare and present presentations for and at customer Quarterly Business Reviews asrequired.• Regularly review operations with client to ensure operational satisfaction.• Coordinate efforts with other regional RIM partners to ensure cohesive supply chain andservice alignment for clients.• Attend and establish a customer meeting schedule/cycle to ensure maximization ofaccount penetration and relationship maintenance.Designated account support.• Strategically manage activities of multiple accounts throughout RIM network and withcolleagues who exercise full supervision in terms of costs, methods, and employeesdirectly or indirectly involved in the account(s).• Manages the operational implementation of new business as assigned. Controls coststhru proper budget preparation and planning, and controlling.

Education

• Bangkok University

  Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General

Skills

• Freight Forwarding
• Air Freight
• Ocean
• Warehousing
• Container
• Import
• International Trade
• Shipping
• Export
• Ocean Freight
• International Logistics
• 3pl
• Logistics
• Freight
• Transportation Management
• Ocean Transportation
• Logistics Management
• Transportation
• Customs Regulations
• Container Shipping