Sue Wilburn

Technical Support Manager @Novo Nordisk

Clayton, NC, US

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Oct 2022 — Present

Technical Support Manager @Novo Nordisk

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EDUCATION

1998 — 2000

Southern Illinois University, Carbondale

BS, Workforce Education and Development

2006 — 2008

Central Michigan University

MS, Administration

1995 — 1997

Community College of the Air Force

AAS, Aircraft Systems Maintenance

1996 — 1997

Community College of the Air Force

AAS, Instructor of Miltary Science and Technology

SKILLS

Quality ControlGmpContinuous ImprovementIn the Past Had a Q-Level Clearance From the Department of EnergyCertificed Manager From the Institute of Certified ManagersWell Versed in Microsoft OfficeProject ManagementBasic and Clean 1 Star Through Novo NordiskLeadershipSix SigmaGxpSoftware DocumentationTrainingChange ManagementPharmaceutical IndustryFdaProcess ImprovementManufacturingCross-Functional Team LeadershipManagementLean ManufacturingU.s. Food and Drug Administration (Fda)CoachingQuality Assurance

ABOUT SUE WILBURN

Leadership experience and knowledge, especially in the areas of executing production plans, problem solving, process improvement, and coaching can be used effectively to motivate a team to their highest potential in producing quality products. Summary of Qualifications• 21 years hands on experience as an aircraft electrical and environmental craftsman. • Over 13 years of management experience in a wide variety of settings, have directly supervised as many as 147 employees in six different career fields.• Exceptional investigation skills essential to conducting investigations for over 30 non-conformities in pharmaceutical manufacturing. • Systematic problem solving coach, have lead over 30 different problem solving activities.• Experienced with leading Kiazens, coaching systematic problem solving, and other Lean manufacturing tools. • Exceptional attention to detail has led to many accolades during a long distinguished career

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