Sue Fowler
Client & Vendor Relationships, Utility Functional/Business Consulting, Pre-Project, Implementation & Stabilization, Managed Services, Oracle CC&B/C2M/CCS, ITIL Foundation Certificate in IT Service Management
- Role
- Senior Manager, Client Operations - Global Technical Services at Red Clay Consulting
- Location
- Glendale, AZ, US
- LinkedIn followers
- 500 followers
About Sue Fowler
Helping clients develop a strategy for the business impacts of their new CIS system and reduce risk by keeping the integrity of the system functionality. Oracle Utilities Customer Cloud Service 2022 Certified Implementation Professional2018 CS Week Expanding Excellence Award | Best CIS Implementation
Experience
Senior Manager, Client Operations - Global Technical Services
Oct 2025 — Present
Lead complex client engagements that drive business transformation across the utility and energy sectors. Bridges strategic vision and practical execution — helping clients align processes, technology, and operations to achieve measurable, impactful outcomes. Guide project teams and client stakeholders through strategy definition, solution design, and implementation, ensuring each initiative delivers operational excellence and lasting value. By combining industry expertise with innovative assessment techniques, I help uncover client pain points, identify opportunities for improvement, and deliver creative business and technology solutions.
Education
Western International University
Marketing, Marketing
2010
Yoga Village
200 Hours Certification, Anusara
2004 — 2004
Auburn University
Master’s Certificate in Business Improvement, Business Improvement
2011 — 2011
Gateway Technical College
Marketing, Marketing
1993 — 1995
Yoga Connection
200 Hours Certification, Vinyasa
2001 — 2001
Tremper High School
High School, High School
1990 — 1993
Skills
- Change Management
- Problem Solving
- Analysis
- Training
- Testing
- Cross-Functional Team Leadership
- Project Planning
- Call Centers
- Call Center
- Documentation
- Planning
- Business Analysis
- Requirements Analysis
- Strategic Planning
- Ami
- Management
- Business Process Improvement
- Business Process
- Leadership
- Software Documentation
- Smart Metering
- Process Improvement
- Team Leadership
- Data Analysis
- Microsoft Office
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.