Sue Orchanian

Helping organizations improve their performance by improving the performance of their people.

Role: Senior Customer Success Manager at Skillsoft
Location: New York, NY, US
LinkedIn followers: 500 followers

About Sue Orchanian

I am a Senior Customer Success Manager who takes a consultative approach to working with clients to align learning to business initiatives, develop strategic marketing and communication plans, conduct business reviews, and support the implementation process throughout the lifecycle of the contract. I specialize in relationship building and account management.

Experience

Senior Customer Success Manager
Skillsoft
Nov 1992 — Present
Manage a portfolio of clients to ensure customer retention and high satisfaction; Establish a trusted/strategic advisor relationship; Plan and drive ongoing account strategy; Develop up-sell opportunities.

Contact information

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Work email
s••••••••@skillsoft.com
Personal email
•••••@•••••.com
Direct dial
+16•••••••85

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Current company

Skillsoft

Software Development · 3.1K employees · Founded 1998 · Nashua, New Hampshire, United States

Skillsoft (NYSE: SKIL) is a global leader in AI-native skills management for the human + AI era. By unifying learning, real-time skills intelligence, and workforce insights, Skillsoft helps enterprises build their Skillforce™ — humans and AI working together to drive measurable business outcomes. Through personalized, interactive learning across leadership, technology, and compliance, Skillsoft enables organizations to close critical skill gaps and accelerate transformation. Skillsoft is trusted by thousands of organizations worldwide and supports a global community of more than 105 million learners. Learn more at skillsoft.com.

skillsoft.com

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