Sue Oneil
Global Vice President of Customer Success @Cyclr
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WORK HISTORY
Global Vice President of Customer Success @Cyclr
Toronto, ON, CA
Cyclr is an integration platform (embedded iPaaS) for SaaS applications. Providing developers with an API connectivity solution that delivers low-code integrations within their own application to reduce development and maintenance resource cost, speed up client delivery and reallocate resources to revenue-driving feature development.
EDUCATION
McMaster University
B.Com, Commerce
ABOUT SUE ONEIL
I’m a senior Customer Success leader. I know \"what great looks like\" and make it happen for my colleagues, customers and company. This is what drives me. Every. Single. Day. I’m consistently known as the “go-to” person, everywhere I\'ve worked. One of my greatest compliments at work was having three clients successfully join my company — one as my team member, one as my colleague, and one as my executive leader.With experience in diverse technology, data and B2B SaaS products, I achieve recurring revenue through problem solving, exceptional client experiences and processes that deliver value, retention, and loyalty.I am strategically minded, detail-oriented, technically literate and accomplished in creating and implementing programs for market leaders across a variety of industries, including healthcare, finance, media and technology.I am recognized for anticipating challenges, resolving them proactively, improving collaborative communication and optimizing processes to ensure long-term success. Key Competencies: Customer Engagement & Relationship Management, Value-Focused Strategy & Execution, Problem Solving, Research, Data-Driven Decision Making, Solution Development, Change Management, Cross-Functional & Team Leadership, Communication, Financial Management
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