Sue Oliver

About Sue Oliver

Adept Information Technology leader with 20+ years of experience in optimizing enterprise systems and digital platforms across application and infrastructure ecosystems. Proven success in using strategic and change management strategies to influence organizational transitions, reduce operational costs through platform implementations and process automation, and improve employee job satisfaction. Collaborative leader aligning technology with business goals while maintaining strict adherence to IT security standards.Specialties: IT Leadership, Strategic Thinking, Team Organization, Process Management, Vendor Management, ITIL, Project Management Office, Budget, Facilitation, Clarity, Open Workbench, Portfolio Model Tool, Prism, RUP, Agile, Lean, business analysis, business process reengineering, ServiceNow, Atlassian, Microsoft 365, logical and physical data modeling, IT Asset Management, enterprise desktop support.

Experience

1. is Sr Manager

   L.L.Bean

   Apr 2024 — Present · Freeport, ME, US

   Lead the Enterprise Productivity, Infrastructure PMO, Atlassian, Service Management, IT Asset Management, and IT Support team.

Education

• Mattanawcook Academy

  College Prep

  1981 — 1985

• Eastern Maine Technical College

  Associate Bachelor's Degree, Business

  1985 — 1987

• University of Maine

  Bachelors, Business Management

  2006 — 2021

• Bentley University

  Certificate, Business Management Program Certificate

  1999 — 1999

Skills

• Business Analysis
• Project Management
• Agile Methodologies
• Rup
• Clarity
• Business Process Re-Engineering
• Workshop Facilitation
• Sdlc
• Enterprise Architecture
• Soa
• Vendor Management
• Visio
• Requirements Analysis
• Software Project Management
• Data Modeling
• Pmo
• Software Development
• Management
• Process Improvement
• Program Management
• Software Documentation
• Enterprise Software
• Testing
• Databases
• Business Process
• Project Portfolio Management
• IT Management
• Pmp
• IT Strategy
• Leadership