Sue Narciso Lydon
Experience Owner Product Manager @Commonwealth of Massachusetts
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WORK HISTORY
Experience Owner Product Manager @Commonwealth of Massachusetts
Define product vision, strategy, and roadmap to deliver user-centered capabilities aligned with business strategy for Commonwealth of Massachusetts’ first-ever digitally native service. Change agent to incorporate best practices of digital product management.
EDUCATION
University of Massachusetts Dartmouth
B.S., Finance
Questrom School of Business, Boston University
Masters of Business Administration
ABOUT SUE NARCISO LYDON
Business focused IT Strategy & Planning Leader with expertise in product management, digital strategy, and customer experience. Strategically focused, versatile and driven to deliver impactful experiences, simplified processes, and value-added outcomes for customers and stakeholders. Recognized for customer-centric design approach to defining strategy, business partner collaboration, ability to synthesize complex information, and executing across functions for innovative end-to-end solutions. Sought after to define and establish new initiatives, products, or programs that bridge business and IT, and to drive vision to execution. Core CompetenciesStrategy Planning & Execution | Product Management | Customer Experience | Program Management | Digital Strategy | IT Budget & Demand Management |Design Thinking | Transformation Management | Product Development
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