Sue Maglaras

Owner @Kleo Kolor

Superior, CO, US

Served General Manager for 1.5 years, assigned to different locations as a 1099 at Tristar Hotel Management. Tristar is an experienced hotel management company providing expertise designed to rejuvenate the facilityand its leadership and staff; Tristar Hotel Management Company provides experienced individuals to serve as the General Manager of theproperty. While working with TriStar Hotel Management, traveled to all of our hotel and assisted with renovations,managing the properties while a new incoming General Managers are in training. Charged with reassessing the staff structure and developed new training for all staff members and managementat property level. Expertly consult on openings of new hotel operations vs. reorganization of current hotel properties,establishing all budget/labor cost. She has been a key person in bankruptcy/receivership hotels we have managed, working with staff, courts andday-to-day operations. Participate in the planning, development, administration and management of annual operating budgets. Hire and train staff and implement online training classes for all departments. Focused on the Fortune 500 companies in the local area; established a contact and submitted RFP. Opened communication with city and state tourisms; utilize training innovations and continuous feedback tomaintain standards of excellence. Client & Guest RelationshipManagement Property Management Process & ProductivityImprovement Functions Planning & Management Guest Relations Executive & AdministrativeSupport Consulting Sales & Sales Support Account Retention Personnel Management Vendor Relations Revenue & Profits Corporate Vision & Strategy