Sue Jakobcic

IT Legal Product Owner System Engineer- Payroll, Legal, & Transp, Finance, HR & Corp Staffs IT @General Motors

Royal Oak, MI, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2024 — Present

IT Legal Product Owner System Engineer- Payroll, Legal, & Transp, Finance, HR & Corp Staffs IT @General Motors

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Warren, MI, US

Manage a portfolio of 30 plus legal applications, overseeing four Scrum teams (IP, Legal Ops, Compliance, and eDiscovery) to streamline operations, enhance compliance, and drive efficiency.• Spearheaded the deployment of Evisort, an AI-powered contract analytics tool, improving contract review.• Designed and implemented Compliance Dashboards to proactively detect fraud risks.• Leading the digital transformation of over 19 applications, migrating from on-prem to Azure Cloud or third-party SaaS solutions, enhancing scalability, security, and cost efficiency.

EDUCATION

1998

Eastern Michigan University

Bachelor of Business Administration - BBA, Computer information Systems

2005 — 2008

Carnegie Mellon University

Masters, MSIT/ISM

SKILLS

Program ManagementAutomotiveIT OperationsVendor ManagementGovernanceBusiness Process ImprovementPmoPmpQuality AssuranceSix SigmaCross-Functional Team LeadershipEnterprise ArchitectureData WarehousingProject ManagementStrategic PlanningItilIT Service ManagementTeam LeadershipIT ManagementIntegrationProject Portfolio ManagementIT StrategySoftware DevelopmentProcess EngineeringSdlcProcess Improvement

ABOUT SUE JAKOBCIC

Results-driven Global IT Manager with 25+ years of experience in IT system development, deployment, and support for multinational organizations. Proven leader in cross-functional team management, global communications, and driving operational efficiency. Expertise in project/program management, overseeing full lifecycle from development to implementation, and sustaining IT solutions for large enterprises. Specialized in ITIL operations, IT service management, and continuous improvement. Strong business acumen in legal, HR, finance, manufacturing, and quality management, with experience managing multimillion-dollar budgets, executing cost reduction strategies, and leading contract negotiations. Competencies include:Portfolio Management & Strategic Planning Software Engineering & Development Project & Program Management Requirements Management Resource Optimization Contract Management & Service Level Agreements (SLAs) ITIL Framework Process Ownership: Change Management, Release Management, Availability Management, Patch Management, and Project Management Application Implementation Cost Reduction & Optimization Strategies Stakeholder Relationship Management Instructor: Project Management

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Sue Jakobcic — IT Legal Product Owner System Engineer- Payroll, Legal, & Transp, Finance, HR & Corp Staffs IT at General Motors in Royal Oak, MI, US | Unifers