Sue Hendrix
Retired
- Role
- Director IT Architecture & Enterprise Applications at Russell Investments
- Location
- Hays, NC, US
- LinkedIn followers
- 500 followers
About Sue Hendrix
Senior Director of IT Infrastructure in our Global Technology Services, covering offices on four continents. Service areas include data centers, desktops, mobile devices, local and wide area networks, and all associated services needed to operate them.
Experience
Director IT Architecture & Enterprise Applications
Apr 2017 — Present · Seattle, WA, US
Responsible for evolving, engineering, and managing the infrastructure architecture and client computing environments for Russell Investments. Utilizing 20+ years of experience in the financial services firm to make technology relevant and useful for business partners. Collaborate across business and technology organizations to ensure technology solutions and offerings are enabling business growth, capabilities, and optimal infrastructure architectures are designed and implemented. Demonstrated ability in building customer relationships and teams across a broad range of legacy and leading edge technology platforms. Extensive experience managing complex projects, supporting mission-critical 24x7 trading applications and managing diverse technical teams. Strong interpersonal skills including excellent communication skills, high sense of urgency, ability to overcome obstacles and a great sense of enthusiasm.
Education
The University of North Carolina at Chapel Hill
Pre-Medicine/Pre-Medical Studies
1982 — 1983
Strayer University
Bachelor's of Science, Computer Information Systems
1996 — 2001
Skills
- Service Delivery
- Business Analysis
- Microsoft Sql Server
- Microsoft Technologies
- Product Management
- Requirements Analysis
- Cloud Computing
- Performance Measurement
- Infrastructure
- Sharepoint
- Incident Management
- Information Technology
- Windows Server
- Project Delivery
- IT Operations
- Business Continuity
- Consulting
- Outsourcing
- IT Service Management
- Change Management
- IT Strategy
- Vendor Management
- Data Center
- Business Process
- Problem Management
- Pmp
- Leadership
- Strategic Planning
- Integration
- Project Portfolio Management
- Governance
- Business Process Improvement
- Service Management
- Business Intelligence
- Disaster Recovery
- Software Project Management
- System Deployment
- Security
- Enterprise Software
- Enterprise Architecture
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