Sue Fellows
IT Programme Office Manager @NFU Mutual
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WORK HISTORY
IT Programme Office Manager @NFU Mutual
Most recently appointed to lead a PMO team of 10 (including some matrix reports) on a £40m+ Data Centre Exit/Migration programme• Implemented a scalable delivery methodology and suite of governance processes ensuring the controlled delivery of a £20m portfolio of IT projects and programmes (Lifecycling and Cyber Security Programmes)• Worked with Programme Managers, Programme Sponsors and Senior IT Stakeholders to ensure organisational governance requirements are met, supporting effective delivery and providing an assurance service (including stage gates) across all aspects of the Programmes and their constituent Projects • Collated data across projects and programmes, including aggregation of budget, status and control data, which provided insight via a suite of Power BI & other reports to enable decision making across the Portfolio• Managed relationships and delivery performance with key suppliers to ensure effective third party delivery• Worked closely with Finance and Resourcing teams to establish and run budget and resource tracking across the projects/programmes and departmental headcount cost centres• Facilitated programme scoping processes aligned to the annual budgetary cycles • Built and developed an effective PMO team via a mix of permanent and contract resources to enable capacity to flex in line with demand variations, and encouraging career development and promotion from within• Established a culture of continuous improvement within the team identifying improvement opportunities and ensuring their successful implementation
EDUCATION
Arthur Terry Secondary School
'O' and 'A' Levels
University of Nottingham
Bachelor of Science (BSc), Geography
SKILLS
ABOUT SUE FELLOWS
A qualified and highly experienced PMO Manager leading PMO teams in governance, assurance and support activities across IT projects, programmes and change portfolios. Specialising in implementing effective and tailored delivery frameworks, processes and controls, project tracking, reporting and assurance, appropriate to different delivery methodologies (waterfall, Agile, hybrid). A logical, analytical and customer focussed leader who is well practiced in balancing the need for effective governance with enabling reliable change delivery.
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