Sue Duff
Patient Service Representative and Insurance Verifer @Endeavor Health
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WORK HISTORY
Patient Service Representative and Insurance Verifer @Endeavor Health
Under general supervision and according to established policies and procedures, responsible for providing pre-registrations, registrations, order management, charge capture, and medical information systems. Collecting, analyzing and recording demographic, insurance/financial and clinical data from multiple sources and obtains other information and signatures necessary for the above processes. Screening for third-party eligibility and entering medical necessity coding to ensure accurate payment is secured. Ensuring the needs of patients and their families are met and that they understand the hospital’s revenue cycle expectations, including resolution of personal liabilities through various payment options. Contacting third party payers for verification of benefits and satisfaction of pre-certification requirement for services. Coordinating with physician offices on financial, coding, surgical scheduling processes, coordination of insurance benefits. Ensuring compliance with payer requirements and correctness of registration.
EDUCATION
College of Saint Benedict
Bachelor
St. Cloud State University
Chemical Dependency
Rosemount High School
General
SKILLS
ABOUT SUE DUFF
Highly motivated, experienced, and detailed oriented sales and customer service…
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