Suditya Singh
Multichannel Support Specialist | Data Analytics & Salesforce CRM Enthusiast
- Role
- Senior Associate at Webhelp
- Location
- Gurugram, IN
- LinkedIn followers
- 500 followers
About Suditya Singh
I have experience in customer service with strong knowledge of tools like Power BI and…
Experience
Senior Associate
Aug 2022 — Present · Gurugram, IN
In my role as a chat, email, and messenger support specialist, I provided comprehensive assistance to new batches and supported the trainee team leader. I leveraged data analytics tools such as Power BI to extract and analyze data for detailed reporting. Additionally, I developed expertise in Salesforce to enhance customer relationship management and streamline support operations.
Education
Delhi University
Bachelor of Arts - BA
2016 — 2020
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