Sudipta Bandyopadhyay
Support Account Manager @ServiceNow
Signup · Get unlimited contacts
WORK HISTORY
Support Account Manager @ServiceNow
Hyderabad, IN
EDUCATION
University of Engineering & Management - Jaipur
Bachelor of Technology (B.Tech.), Computer Science & Engineering
Barchatra Ramkanai Institution
Higher Secondary
ABOUT SUDIPTA BANDYOPADHYAY
As a ServiceNow ITSM Specialist having a total 8+ years of experience, my focus is on elevating IT Service Management to new heights. With proficiencies in ServiceNow Administration & Implementation, I\'ve successfully designed and implemented Service Catalogs and Workflows that significantly enhanced service delivery. My efforts in creating insightful Reports & Dashboards and numerous Knowledge Articles have streamlined processes and improved user satisfaction. I have conducted comprehensive opportunity testing in ServiceNow DEV and TEST environments, ensuring seamless migration of update sets to the PROD environment for optimal business performance.Holding a Bachelor of Technology in Computer Science & Engineering, I apply analytical skills and ITIL processes to drive innovation and stability in IT services. At Accenture, my contributions in Service Request Management and Lower Environment Testing have ensured system robustness, reinforcing my commitment to quality and efficiency in technology solutions.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.