Sudie Bennett

Executive Director, Global IT Service & Experience @AstraZeneca

Macclesfield, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Jul 2021 — Present

Executive Director, Global IT Service & Experience @AstraZeneca

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Cheshire, GB

Delighted to be promoted to this new role managing global IT service for AstraZeneca.

EDUCATION

1989 — 1994

MCFE

HND Business Studies & Finance

SKILLS

Budget ManagementIT Service ManagementCustomer Focused DesignManagementKnowledge ManagementStakeholder ManagementTeam LeadershipProject ManagementGovernancePharmaceutical IndustryBusiness Process ImprovementService ManagementService DeskService DeliveryProject DeliveryBusiness AnalysisGlobal DeliveryBusiness ProcessSelf ServiceSupplier SourcingLeadershipConference OrganizationTrainingCustomer SatisfactionData MiningService CatalogEvent ManagementConference ManagementTraining DeliveryInformation ManagementItilBusiness IntelligenceItil Service StrategyService Request ManagementBusiness ObjectsItil Process ImplementationCustomer ServiceTeam ManagementMonthly ReportingTraining Management

ABOUT SUDIE BENNETT

Experienced Executive professional with 36 years Pharma Healthcare experience, a career in many key areas of the business inc. Global Finance, Operations & Manufacturing, Commercial Sales and Supply Chain Forecasting and lastly IT. Experienced in Project Management, Information & Knowledge Management & Business Intelligence. Conference and Exhibition Management. Platform and Application Management and lifecycle. Vendor & Contract Management, Outsourcing & Insourcing, onshore and offshore. IT Service expert, Service Desk, Deskside, Genius Bar solutions, specialist Training, Languages platform provision. ITIL Process expert. 12 years Remedy & ServiceNow management and platform creation experience. Enterprise Social/Communications Management. My passion is my customer and patients always!

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