Sudhir Das
Technology & Customer Success Leader | AI & API - First Integration & Digital Transformation | Scaling Customer Success, Consumption Growth & Business Outcomes at MuleSoft (Salesforce)
- Role
- Associate Director at Cognizant
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Sudhir Das
Technology doesn’t create value—clarity does. When AI, integration, and operating models align around customer outcomes, growth becomes inevitable- I believe the next wave of enterprise transformation will be defined not by technology adoption alone, but by how clearly organizations connect platforms to business value, operating models, and sustained outcomes- I am a technology and customer value leader with deep experience across AI, SaaS platforms, integration, consumption-led growth, and value engineering. My focus is on helping enterprises move from fragmented digital initiatives to AI-first, platform-driven operating models that scale- Currently, I lead India Services for MuleSoft (Salesforce), working with MuleSoft’s most strategic customers to shape and execute their AI-powered integration journeys. My teams are accountable for customer success, digitalization, operating model design, consumption growth, ACV expansion, and long-term value realization—ensuring technology investments translate into measurable business impact- I specialize in building and scaling high-performance practices and teams that help customers rapidly adopt platforms, realize early value, build internal capability, nurture executive and practitioner champions, and expand usage at scale—driving retention, expansion, and advocacy- As a data-driven executive, I combine insight with context—using data not just to report outcomes, but to anticipate risk, guide prioritization, and accelerate decision-making. I have led $100M+ portfolios, delivering transformation, adoption, retention, and growth across Enterprise, Mid-Market, and SMB segments- My leadership philosophy centers on clarity of value, strong execution, and cross-functional alignment—building organizations that are resilient, scalable, and consistently deliver for customers and the business- Beyond work, I am a proud father to a football-crazy son. Family, community, and colleagues ground my leadership. I’m deeply passionate about AI, SaaS, customer success operating models, and I recharge through cricket and tennis.
Experience
Associate Director
Jul 2016 — Present · New York, NY, US
Education
RV College Of Engineering
Bachelor of Engineering (B.E.)
MIT Sloan School of Management
Postgraduate diploma in Innovation and Design thinking, Innovation and Design thinking
Skills
- Api Development
- Bam
- Global Delivery
- Software Development Life Cycle (Sdlc)
- Api Strategy
- Requirements Analysis
- Software Project Management
- Web Services
- Soa
- Apigee
- Architectures
- Java Enterprise Edition
- Architecture
- Software Development
- Api Management
- Sdlc
- Solution Architecture
- Pre-Sales
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.