Sudhir Passey

About Sudhir Passey

With over 15+ years of experience in sales, BPO, and IT customer service, I am a skilled…

Experience

1. Sr Manager Inside Sales Global Business Development Expert

   Quadrant Technologies

   Apr 2023 — Present

   Leading Quadrant Technologies business development initiatives in global market. •Crafting & implementing new market penetration strategy.•Industry specific research, prospecting, opportunity mapping, solution presentation, pricing discussions/ negotiations.•Account management including customer retention/satisfaction & up-selling/cross-selling for key accounts globally.•Forecasting, business planning and driving bottom line target achievement through constant monitoring of account growth, analyzing, improving, and devising new account strategy & revenue realization.•Build capability and understanding in the sales teams to identify, compete and win opportunities related to new products and solutions. •Ensure high standards of conduct and professionalism are maintained in all dealings with customers.

Education

• Punjabi University

  Bachelor's degree, Computer Science

  2004 — 2007

Skills

• Leadership
• Bpo
• IT Service Management
• Account Management
• Contact Centers
• Management
• Service Delivery
• Technical Support
• Business Analysis
• Call Centers
• Business Development
• Outsourcing
• Team Management
• Lead Generation
• Vendor Management
• Business Process Outsourcing (Bpo)
• Business Strategy
• Customer Relationship Management (Crm)
• Crm