Sudheer Yethipathi
Senior System Operations Engineer @Wells Fargo
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WORK HISTORY
Senior System Operations Engineer @Wells Fargo
Hyderabad, IN
EDUCATION
KITS, Warangal
Bachelor of Technology (BTech), Information Technology
JNTU, HYD
Master of Technology (MTech), Computer Software Engineering
SKILLS
ABOUT SUDHEER YETHIPATHI
Having overall 14+ years of experience in IT industry with FileNet ECM (Enterprise Content Management) technology. •FileNet Certified Professional (FCP)(4.0, 4.5 & 5.1).•Possess good knowledge and worked on IBM ECM products like FileNet P8 4.5.1, 5.1.0 and 5.2.1(Content Process Engine), Application Engine, FileNet Business Process Framework,FileNet Capture Professional 5.2, Kofax and IBM Content Collector(ICC).•Designed and developed several Workflow definitions in Process Engine using steps such as general, component and system steps.• Good knowledge in IBM Case Manager•Extensive experience in BPF customization and configurations.•Good knowledge on IBM Content Navigator 2.0.3 and Plug-in development.•Hands-on experience Development of Core JAVA and Web Applications using JSP, Servlets.•Good Experience and exposure to relational database like MS SQL and Oracle.•Good Experience in Production Support(L2/L3) and Project Maintenance, Silva.• Expertise in managing SLA, Incident, problem and change Management. •Having good experience in handling Major Incident calls and client escalations.•Extend support and contribute towards Continuous service improvement initiatives
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