Sudharshana Balbel Ravi
Customer Success Engineer
- Role
- Business Development Executive at Expolinks
- Location
- Coimbatore, TN, IN
- LinkedIn followers
- 500 followers
About Sudharshana Balbel Ravi
Creative and self-driven Customer Success Engineer with over a year experience as a customer success engineer and 3+ years\' experience as a Research Analyst in Customer Service Management for International Pharmaceutical industries.Hands on experience in organizing National Hackathons and driving Premium projects from concept to completion. Data Driven Decision maker with hands on experience in working with cGMP environments.Good understanding in providing ITIL based managed support services for Validated GXP applications such as Prestima and IDBS E-Workbook.My experience includes project management, customer handling with support and service Management. My strategic approach to problem-solving, coupled with my technical and communication skills, have enabled me to develop and deploy successful solutions that exceed customer expectations. I am a team player, driven to deliver outstanding customer experiences while producing measurable Results
Experience
Business Development Executive
Mar 2023 — Present · Tiruppur, IN
Education
Bharathiar University
Master of Business Administration - MBA, Technology management
2018 — 2020
Bharathiar University
Advanced Diploma, Bioinformatics
2012 — 2015
PSG College of Arts and Science
Bachelor of Science (BSc), biotechnology
2012 — 2015
Shanmugha Arts, Science, Technology and Research Academy
Master of Science (MSc), Biotechnology
2015 — 2017
Skills
- Polymerase Chain Reaction (Pcr)
- Life Sciences
- Cell Culture
- Molecular Biology
- Research
- Pcr
- Management
- Teaching
- Chromatography
- Data Management
- Biotechnology
- Leadership
- Fermentation
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