Sudharsan Raman

About Sudharsan Raman

Extensive experience in building world-class enterprise SaaS products and leading high-performing, cross-functional teams. Deep expertise in agentic AI, generative AI, rules engines, workflow/process automation and access controls.Skilled in architecting scalable, reusable platform components and driving products from concept to production. Passionate about enabling teams to move fast with clarity, alignment, and technical excellence.

Experience

1. Senior Software Engineering Manager

   Salesforce

   Nov 2025 — Present · Hyderabad, IN

   Leading engineering teams at Salesforce, focusing on the intersection of domain-specific data and agentic AI. I’m currently responsible for developing AI companion agents within the Agentforce ecosystem. These agents leverage GenAI, Predictive AI, and advanced analytics to perform correlation and causal analysis. Instead of just identifying trends, our agents diagnose root causes and recommend specific mitigating actions to solve complex business problems.Focus Areas:Agentforce & GenAI: Building autonomous companion agents for industry-specific use cases.Causal Analysis: Developing models that identify root causes and automate mitigation strategies.Ontology Engineering: Creating shared frameworks for large-scale domain data enrichment.

Education

• Sri Sivasubramaniya Nadar College Of Engineering

  Bachelor's degree, Electrical and Electronics Engineering

  2006 — 2010

Skills

• Jdbc
• Soa
• Web Services
• Agile Methodologies
• Robotic Process Automation
• Ant
• Competitive Analysis
• Junit
• Soap
• Pega 7
• Rpa
• Java
• Cloud Computing
• Jenkins
• Soapui
• Wsdl
• Xpath
• Scrum
• Esb
• Eclipse
• Jsp
• Html5
• Agile Application Development
• Java Enterprise Edition
• Pega Prpc
• Bpmn
• Design Patterns
• Business Process Management
• Javascript
• Xml
• Bpml