Sudhanshu Kumar Singh

Manager Operation and Strategic @Parcelx

Delhi, IN

Raised the overall revenue from INR 5 Cr to more than 50 Cr in Nov 2024.• Onboarded and managed clients in providing logistic services to their customers.• Building strategies and defining workflows for different kinds of partnerships and training the resources• Working on different courier partners to assign the shipment query• Managing a team of 5 members and managing the NDR daily.• Reduced the NDR, 26% to 8% in Feb to Sep respectively.• Deliver short-term solutions to customers’ daily level problems and develop long-term solutions• Working closely with product and tech for API integrations to provide seamless service to client\'s customer