Sudhan Chaudhari

About Sudhan Chaudhari

Welcome to my LinkedIn profile! I am Sudhan Chaudhari, a seasoned professional with over 12 years of experience in Retail Operations, FMCG Operations, FEC Operations, Business Consulting, and Training. My expertise spans various domains including Operations Management, Store Operations, Business Development, Lean & Six Sigma Tools, Revenue Growth, Customer Service, Business Analytics, Training & Development, Team Building & Leadership, VM, P&L, Loss Prevention, Inventory Management, Budgeting, and Strategy Implementation. Throughout my career, I\'ve held impactful roles and notable achievements include spearheading strategic initiatives as the Operations & Strategy Manager at Bowling Planet, achieving an avg Monthly ROI of 3-4%, and accomplishing 20+ FEC Projects. As Senior Store Manager at Bata India Limited, I drove a remarkable 28% YOY revenue growth. At Jivraj Tea International, I managed a noteworthy 19% revenue growth with 60 CR sales as Area Operations Manager. As a Retail Trainer at Aditya Birla Group, I earned recognition for exceptional training sessions and team development skills. I\'ve also played pivotal roles in driving sales growth at Shott Limited, DLF Brands Limited, and Westside - A Tata Retail Enterprise. My Unique Value Proposition: Proven Track Record: Consistently delivered exponential sales growth in every organization I\'ve worked with, with an average revenue increment of 23%. Awards & Recognition: Winner of national awards for Sales Growth, Training, Operations Management, Customer Service, and Performance in Premium & Luxury Brand’s Campaign. Training & Development: Trained 379 individuals. Diverse Turnover Management: Managed turnovers ranging from 2 crore to 60 crore. Business Development & New Store Openings: Managed the operational setup of 16 stores (8 in FMCG, 3 in Retail, and 5 in FEC). Setting the Gold Standard in Customer Service: Consistently achieving outstanding mystery audit scores, NPS ratings, and Google ratings in every organization I\'ve been a part of. Operational Excellence: Implementing robust SOPs, techniques of lean six sigma and consistently achieving all Operations KPIs throughout my career. Financial Acumen: Achieved profitability targets and maximized ROI. Education & Certifications: Bachelor\'s Degree in Science, certifications in Lean Six Sigma, Data Science & Analytics, Financial Modeling, Inventory Management, and a diploma in IT. Thank you for visiting my profile. Eager to tackle new challenges, connect with me via email at c•••••@gmail.com or on my mobile:+91••••••••05.

Experience

1. Senior Store Manager

   Bata Group

   Mar 2022 — Present · IN

   Key Result Areas:\\\\n\\\\nRecruiting, training and developing store team ensuring that the right person in the right place at the right time. Motivating team to complete courses on LMS platform with 100% completion rate, guide & direct them to establish learning and development environment, and make sure that they utilize 100℅ of learnings on day-to-day basis. Managed to minimized attrition rate with these initiatives.\\\\n\\\\nAssisting in Reporting, Staff Training, Operations Improvement Initiatives and New Store Opening Operations within district stores.\\\\n\\\\nEncouraging to perform best customer service, selling skills and maintain SOPs, conclusion consistently scored 90%+ Audit Score and 85% NPS Score.\\\\n\\\\nApplying tactical & strategical planning skills and implementing actions plans based on stores gaps & needs, to achieve Revenue Goals, KPIs, P&L, and Shrinkage Control.\\\\n\\\\nStudying stock analytics report to understand sales and demand patterns of products, for better supply planning and ensure correct stock available at all time.\\\\n\\\\nEnsure that sales team consulting non buyer\'s selling objections and recorded (Min 70% Records) on operations diary daily, to analyzing these selling objections, feedback and requirements patterns to preparing action plans for better conversion rate and customer experience.\\\\n\\\\nPromoting omni booking; contributing more than 12% of turnover to create \"Never Say No\" culture.\\\\n\\\\nEnsure best stock room management to keep turnaround time less than 30 seconds, which is best in industry.\\\\n\\\\nMaintains excellent Visual Merchandising with adhering management standard operating procedures. Achieving 4.6 Visual Merchandising Rating by merchandising team.\\\\n\\\\nAttesting that safety, security and administrative routines are followed. Looks after housekeeping, maintenance, and other store appearance.\\\\n\\\\nPerforming Inventory Management,(i.e, Stock Inward, Outward, RTV, stock audit, replenishments, order placements etc.).\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n

Education

• South West University

  Bachelor's degree, Physics

  2015 — 2017

• Gujarat University

  12th, PCM

  2008 — 2009

• Gujarat Secondary and Higher Secondary Education Board (GSEB)

  10th

  2006 — 2007

• Indira Gandhi National Open University

  Diploma, IT-Basic

  2009 — 2010