Sudhakar R.
Sr CRM Developer
- Role
- Senior Ms Crm Developer at Anthology Inc
- Location
- Concord, NC, US
- LinkedIn followers
- 500 followers
About Sudhakar R.
Senior Microsoft Dynamics 365 & Power Platform Developer with 9+ years of IT experience…
Experience
Senior Ms Crm Developer
Oct 2023 — Present
Customized system entities and custom entities to meet the business requirements. Implemented Model driven, web portal apps using power apps and integrating it with Dynamics 365. Implemented multiple power automate flows to automate workflows like events notification, sync the get notification and data collection. Used Power BI Desktop for Creating Dashboards and Creating Pie Graphs. Created hierarchies in power BI reports using visualizations like bar chart, line chart, etc. Created several plug-ins and workflows for enhancing the system and maintain data integrity. Involved in integrating the dynamics 365 with Azure Active Directory and move the power apps in Azure App portal.Worked on customization and configuration of Dynamics 365 CRM like creating custom entities, fields, forms as per business user requirements. Involved using XRM toolbox for fetch-XML queries, to use dynamics 365 as data source to create SSRS reports. Experienced and passionate developer implementing new emerging Microsoft-related technologies like PowerApps, Flow, and Power BI. Integrated MS Dynamics CRM 2016 online with Azure Logic Apps, Web Jobs. Worked on CRM Service management module in managing the tickets as cases for resolving any type of requests, issues or complaints raised by the customers via phone call, email or walk ins. Involved in plugin and workflow registration using plugin registration tools. Created Security roles and used Field level security to maintain level of access to different business users. Developed Power apps in the form Model driven apps for our sales customer engagement department so that it is easier to communicate with them. Created custom asp.net pages and configured forms and views for new modules to be added to MS Dynamics CRM system Created and scheduled SSIS packages to pull data from SQL Server and exported to Excel Spreadsheets and vice versa. Used SSIS Import data into the system using multiple sources
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