Sudhakar Dongre

About Sudhakar Dongre

IT Leader with over 20+ years of diverse experience in the area of IT Operation management, customer support, Customer care operations, planning and execution of mission critical IT systems in the area of Oil & Gas Retail, Banking, Telecom, Manufacturing, Establishing the new business operations, data centers, NOC and DR/BCRS.Experience of working in small entrepreneurial as well as large Indian, multinational, matrix organizations. Experience of working outside India/onsite operations as per the compliance, global standard practices like PMI, ITIL etc. Maximum value of the projects executed till now is RS 600 MillionAspire to lead a complete delivery organization in a large global IT Services company and be accountable for the budget, costs efficiency, customer delivery, people management, planning & strategy, day-today operations.Sharpening the skill sets by getting oneself exposed to larger organizational challenges as well as globally benchmarked processes, practices as well as external executive leadership educationSpecialties: Oil & Gas Retail Operation, Project Management, Requirement collection, RFQs, representations, contract negotiations, planning, tracking, communication, reporting, change control, risk management. Delivery on the project scope, cost, schedule and outcomes, resource, subcontractors. Project cash flow managementRecruitment, team building, performance management, Operations (deliverable, performance, budgeting, outsourcing etcSystems, virtualizations, networking, converged communications, enterprise applications

Experience

1. Head of Information Technology Operations

   Jio-bp

   Jul 2020 — Present · Navi Mumbai, IN

Education

• Sikkim Manipal Institute of Technology - SMU

  Master of Business Administration - MBA

  2011

Skills

• Sdlc
• Solution Architecture
• Crm
• Itil
• Network Security
• Disaster Recovery
• Business Process
• Virtualization
• IT Strategy
• Solution Selling
• Networking
• Management
• Team Building
• Data Center
• IT Outsourcing
• IT Management
• Enterprise Software
• Enterprise Architecture
• Outsourcing
• Risk Management
• Team Management
• Cloud Computing
• Project Planning
• Managed Services
• Integration
• Project Portfolio Management
• Service Delivery
• Global Delivery
• Project Management
• Information Technology
• Service Management
• Pre-Sales
• Infrastructure
• Telecommunications
• Project Delivery
• Vendor Management
• IT Service Management
• Strategy
• Program Management
• IT Operations