Sudha Ganapathy

About Sudha Ganapathy

Highly motivated Salesforce Administrator with 3 years of experience in configuring, implementing, and maintaining Salesforce systems. Proven ability to increase efficiency and productivity through expert knowledge of Salesforce best practices and a strong understanding of the Salesforce platform. Skilled in variety of Salesforce declarative tools and features such as validation rules, approval processes, email alerts, process builders & flows and reports & dashboards to meet the unique needs of organizations. I have also designed business processes and created custom objects, custom fields, record types, & page layouts. Strong communicator and team player, able to collaborate with cross-functional teams to drive success.

Experience

1. Salesforce Administrator

   Talent Stacker Salesforce Career Development Program

   Nov 2022 — Present

   As a member of a Salesforce professional development program, learn and explore best practices by actively participating in live workshops. Conduct requirement gathering sessions and create solution documentation to guarantee successful project delivery. Engage in weekly meetings to review Salesforce configuration updates and new enhancement prioritization, using this information to determine next steps. Train end-users by providing documentation and leading workshops to ensure understanding and user adoption. Utilize email templates and alerts and create automation, including process builders and flows, to solve business needs. Strengthen the security of a Salesforce org by properly structuring and monitoring profiles, permission sets, roles, and sharing settings. Focusing on the user experience, design dynamic lightning record pages and streamlined page layouts to maximize efficiency.

Education

• University of Madras

  Bachelor's degree, Engineering