Sudeepta Kumar
VP Quality at WNS, Ex Startek,LSSBB Professional, Process Improvement, Re-engineering
- Role
- General Manager Vice Precident- Quality & Training at WNS
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Sudeepta Kumar
Six Sigma- Black Belt2. COPC3. Process/ Business Transition4. Quality Management System(QMS)5. Business Process Improvement6. Client Interaction & Relationship7. Quality Process Optimization
Experience
General Manager Vice Precident- Quality & Training
Oct 2025 — Present · Pune, IN
Education
Harshai PG College
Bachelor of Commerce (B.Com.)
2004 — 2007
Sri Veer Singh Inter College
10th
2000 — 2002
Skills
- Team Management
- Quality Management
- Customer Satisfaction
- Training
- Vendor Management
- Analysis
- Team Management
- Operations Management
- Process Improvement
- Business Process Improvement
- Team Leadership
- Process Management
- Quality Management
- Quality Assurance
- Internal Audit
- Quality Assurance
- Bpo
- Mis
- Call Centers
- Business Development
- Leadership
- Requirements Analysis
- Customer Relationship Management (Crm)
- Quality System
- Outsourcing
- Six Sigma
- Requirements Analysis
- Client Interaction
- Management
- Sla
- Performance Management
- Crm
- Forecasting
- Continuous Improvement
- Six Sigma
- Quality Auditing
- Qpo
- Telecommunications
- Analysis
- Service Delivery
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