Sudeep Raikwarr
- Role
- Information Technology Officer at Capacit\'e Infraprojects Limited
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Sudeep Raikwarr
Remote IT Support Engineer with 7+ years delivering L1/L2/L3 service desk support…
Experience
Information Technology Officer
Capacit\'e Infraprojects Limited
Dec 2024 — Present · Mumbai, IN
As an IT Officer, I will be responsible for overseeing and managing IT infrastructure, ensuring the seamless operation of servers, applications, and networks. This role requires expertise in infrastructure support, proactive monitoring, and asset lifecycle management, including both Software Asset Management (SAM) and Hardware Asset Management (HAM).Key responsibilities include implementing and managing monitoring tools such as Splunk, SolarWinds, and Nagios to ensure system performance and availability. You will troubleshoot incidents, analyze alerts, and drive resolutions to minimize downtime. Additionally, you will maintain a comprehensive asset register, ensure compliance with licensing requirements, and oversee the full lifecycle of IT assets.You will develop and enforce ITIL-based policies for incident, problem, and change management, while also designing and implementing procedures to optimize IT operations. This includes managing server health, application performance, and infrastructure capacity planning. Collaborating with cross-functional teams, you will ensure the alignment of IT services with business goals, maintain compliance with security and regulatory standards, and drive continuous improvements in IT processes.This role combines leadership, technical expertise, and strategic planning to ensure operational excellence and the delivery of high-quality IT services.
Education
Sagar Group (SIRT Bhopal) | Sagar Group of Institutions
Bachelor of Engineering - BE
2012 — 2016
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