Sudeep Nandy
Senior Manager - Service Delivery @ Bill Gosling Outsourcing India | Business Operations, Client Services - EX FIS|EX Optum
- Role
- Senior Manager - Service Delivery at Bill Gosling Outsourcing India
- Location
- Jaipur, RJ, IN
- LinkedIn followers
- 500 followers
About Sudeep Nandy
My current role at Bill Gosling Outsourcing benefits from over four years of expertise in service delivery, client services, and process management. Focus is on aligning daily operations with business partner needs, contributing to seamless client satisfaction and operational excellence. Notable proficiency in team leadership and quality management enhances our ability to deliver efficient and scalable solutions. Previous roles at MattsenKumar LLC and UnitedHealth Group solidified a strong foundation in client relationship management and process improvement. Leveraging Lean Six Sigma Green Belt certification, we continue to drive impactful results through strategic problem-solving and data-driven decision-making. A commitment to collaboration, adaptability, and client success defines our approach to every initiative.
Experience
Senior Manager - Service Delivery
Bill Gosling Outsourcing India
Sep 2025 — Present · IN
Education
Chandigarh Engg College, Landran
Bachelor’s Degree, Electronics and Communication
2005 — 2012
Cotton College
High School, Science
2002 — 2004
Skills
- Web Chat
- Team Management
- Management
- Business Process Improvement
- Knowledge Process Outsourcing (Kpo)
- Quality Management
- Operations Management
- Quality Auditing
- Performance Management
- Coaching & Mentoring
- Bpo
- Process Improvement
- Call Centers
- Business Development
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