Sudarshan Diwate
Senior Analyst - Insurance & Operations Marsh McLennan | Ex Axis Max Life | MBA (Finance)
- Role
- Senior Analyst - Insurance Operations at Marsh McLennan
- Location
- Pune District, MH, IN
- LinkedIn followers
- 500 followers
About Sudarshan Diwate
Currently positioned as a Senior Analyst at Marsh McLennan, where I support, Co-operate…
Experience
Senior Analyst - Insurance Operations
Jun 2025 — Present · Pune, IN
Manage own queue of work to ensure timely delivery on all cases as per SLA.• Understand and process cases as per processguidelines and checklist.• Deliver on KPls as per company standards.• Escalate delays and queries appropriately after due investigation.• Responsible for creation of SOPs for new processes, update process manuals.• Perform quality checks as per process requirement.• Identify opportunities for process improvements with a view to provide better client services.• Participate in process update sessions, Process Knowledge Tests, training and coaching sessions.• Ensure adherence to policies & procedures as per organizations standards and SOPs.• Ensure operational risks are highlighted on time and escalate the same to proper authorities for corrective action.• Adhere to data and information security guidelines.
Education
Dr. Babasaheb Ambedkar Marathwada University, Aurangabad
Bachelor of Business Administration - BBA
2018 — 2021
Dr D Y Patil Institute of Management Studies (DYPIMS)
Master of Business Administration - MBA
2021 — 2023
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