Sudama Gaur

Customer Service Specialist at Teleperformance

Role
Technical Support Agent at TP
Location
Jaipur, RJ, IN
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

Experience

  1. Technical Support Agent

    TP

    Apr 2023 — Present · Jaipur, IN

    Provided technical support for Windows and Microsoft consumer products including Microsoft 365, Word, Excel, PowerPoint, Teams, and resolved Windows technical issues.• Collaborated with cross-functional teams to troubleshoot and resolve customer inquiries efficiently, including outlook web version, outlook application, and Microsoft Exchange.• Achieved a 95% customer satisfaction rate through effective problem-solving and communication skills.

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Sudama Gaur — Technical Support Agent at TP in Jaipur, RJ, IN | Unifers