Suchitra Shriyan
Senior Bdm Executive at Tata Consultancy Services @Tata Consultancy Services
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WORK HISTORY
Senior Bdm Executive at Tata Consultancy Services @Tata Consultancy Services
EDUCATION
Bhandarkars' Arts & Science College
Bachelor of Commerce - BCom, Business/Commerce, General
ABOUT SUCHITRA SHRIYAN
3+ years of experience in SAP C4C(Customer for Cloud) and SAP CRM Knowledge in creating custom business object, Expertise in service hosting and service consuming process.Roles:Configuration and customization of the C4C system to align with business processes.Manage sales pipeline, including tracking leads, opportunities, and activities.Handle customer inquiries, requests, and complaints.Provide timely and effective support to customers, ensuring high satisfaction levels.Identify trends and opportunities for improvement based on data analysis.Conduct training sessions for new users and ongoing training for existing users.Manage user roles and permissions to ensure appropriate levels of access to data and functionality.
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