Suchitra S
IT Qa Manager Principal Engineer @Western Alliance Bank
Signup · Get unlimited contacts
WORK HISTORY
IT Qa Manager Principal Engineer @Western Alliance Bank
Phoenix, AZ, US
EDUCATION
Annamalai University
Bachelors of Dental Surgery (BDS)
Kendriya Vidyalaya
High School Diploma
ABOUT SUCHITRA S
Seasoned Engineering leader with a proven track record of building and scaling QA functions from the ground up. I am currently privileged to lead the quality engineering operations for Infrastructure and Operations team, driving the QA strategy and roadmap for the ServiceNow platform while ensuring reliable, scalable, and business-aligned delivery across enterprise environments.I combine hands-on technical expertise with servant-leadership to empower high-performing teams. I have built QA organizations end-to-end — from hiring, training and mentoring engineers to designing robust automation frameworks, implementing ATF-based and custom automation, and leading full-cycle testing across functional, regression, UAT, and system integration initiatives. My work spans ServiceNow upgrades versions (Calgary through Zurich), AIOps for infrastructure, complex enterprise integrations, payment processing systems, and API-driven architectures (REST/SOAP).I leverage modern DevOps and CI/CD practices, automated testing pipelines, observability, and quality metrics to optimize testing efficiency, reduce cycle times, and ensure production reliability. ITIL v3 and Scrum Master certified, I thrive in agile environments, aligning quality objectives with business goals while removing obstacles for my teams. Known for precision, collaboration, and a hands-on leadership style, I’m passionate about creating resilient QA organizations that deliver technical excellence and exceptional user experiences.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.