Suchandra Basu
Manager- Program management
- Role
- Manager - Supply Chain Ats- Roc at Amazon
- Location
- Tempe, AZ, US
- LinkedIn followers
- 500 followers
About Suchandra Basu
A senior program manager with 21 years of Operations and Program management experience in process, people and stakeholder management. Skills include business ownership, projects, structuring operations, launch of products and services, people development and working with network partner across multiple global teams. Certified facilitator for Learning & Dev. Sessions and Women leadership Sessions for ROC and CS APAC business groups.SKILL SET: Program management of NA middle Mile Surface Transportation along with management of 300+ headcount Manage Niche teams: Capacity Sourcing Team for Middle mile, Jeff B escalation Queues, Amazon India Social Media; Virtual Ops Tech Support ( VOTS) & Virtual Customer Service teams Launch & Head Virtual Locations: VCS site in India; heading Pune VCS site for 1 year managing NA CS teams Product launch in Insurance market; Launch in social media: Amazon Prime Video, Amazon Prime & Instagram Stake holder management with Teams across NA and IN including Marketing & Public Relations Amazon Trainer: Certified facilitator for Women leadership Sessions for APAC, CS mentorship Program Vendor management: Relationship building, price negotiation and performance evaluation
Experience
Manager - Supply Chain Ats- Roc
Nov 2023 — Present · Phoenix, AZ, US
Owning Disruption Management for NA ROC ( Relay Operations Center) Operations with a team of supply chain managers working on customers needs through proactive and reactive processes in a systematic manner. Managing a team of 300+ with managers and process leads in place for improvement in operational efficiency and standardization process improvements
Education
University of West Indies
MBA, Marketing
2002 — 2004
Skills
- Business Development
- Channel Partners
- Team Management
- Business Management
- Management
- Insurance
- Customer Service
- Mis
- Crm
- People Management
- Customer Relations
- Relationship Management
- Channel Management
- Underwriting
- Vendor Management
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.