Nicole M.

About Nicole M.

I’m Nicole, a leader in banking who believes that financial strategy isn’t just about numbers—it’s about impact, vision, and transformation. Over the years, I’ve built a career in managing operations and reshaping how organizations think about financial operations, risk, and leadership.With leading my current teams, both on and offshore staff, my mission goes beyond operational efficiency. I drive strategies that protect assets, optimize processes, and fuel sustainable growth—but most importantly, I empower people. Banking isn’t just a business; it’s a dynamic ecosystem where exemplary leadership can turn challenges into opportunities.I’ve spent years refining my expertise in fraud management, compliance, and process improvement, ensuring that every initiative I lead delivers both measurable results and long-term value. Whether it’s navigating complex regulations, mitigating financial risk, or leading high-performing teams, I bring a solutions-first mindset that blends analytical precision with real-world execution.I’m also passionate about building strong, engaged teams—people who aren’t just executing tasks but are invested in driving innovation, fostering collaboration, and elevating the standard of financial excellence. My work is about creating an environment where excellence is the expectation and growth is the norm.Over the years, I’ve seen the power of transformative leadership in banking, and at the end of the day, success isn’t just about managing the present—it’s about shaping the future. Contact me: n••••••••@gmail.com

Experience

1. Vice President Treasury Management Disputes and Non-fraud Dispute Resolutions

   PNC

   Oct 2023 — Present · US

   Results Driven with a passion for driving financial excellence and operational efficiency. Leveraging a track record of successfully revamping departments and implementing strategic initiatives, I have been instrumental in spearheading transformative changes over the past 9 months in Treasury Management. By implementing robust risk management measures and optimizing processes, I have contributed to a 90% reduction in losses for the organization. My team manages 17 Corporate General Ledgers (GLs), ensuring accurate financial reporting and compliance with regulatory standards.Collaborate closely with cross-functional teams to ensure Client Satisfaction and Superior Dispute Resolution. Build strong relationships with stakeholders, fostering a culture of partnership and collaboration.I drive financial transformation, minimize risk, and deliver measurable results with the Treasury Management Disputes team.

Education

• Southern New Hampshire University

  Master of Business Administration - MBA, Engineering

• University of Alabama at Birmingham

  Bachelor's Degree, Spanish Language and Literature

• University of Alabama at Birmingham

  Bachelor's Degree, Biology, General