Suby B.

Inside Sales Specialist @SinglePoint Group International Inc

Calgary, AB, CA

Contacted clients to follow up on outstanding payments for services/products.•Assisted clients in setting up payment plans, ensuring they understood their options and had clear instructions for completing their payments.•Contacted clients to follow up on outstanding payments for services/products.•Managed exchanges for water softeners, water heaters, and HVAC products, ensuring customers were fully informed of the process and had their needs addressed efficiently.•Scheduled chargeable calls for customers experiencing issues with plumbing, electrical systems, furnaces, or boilers, following company procedures and ensuring timely and efficient service delivery.•Scheduled chargeable calls for customers experiencing issues with plumbing, electrical systems, furnaces, or boilers, following company procedures and ensuring timely and efficient service delivery.•Consistently met and exceeded sales targets, achieving 150% of the assigned sales goals through proactive client engagement and effective service offerings.