Subroto Ghosh

About Subroto Ghosh

A seasoned professional with over 25 years of experience in facilities management…

Experience

1. Vice President Operations

   Dusters Total Solutions Services Private Limited

   Nov 2024 — Present · IN

   Spearheading the Integrated Facilities Management (IFM) business across six southern states of India, with full P&L ownership. Driving operational excellence, strategic growth, and client-centric service delivery in a highly competitive market.Key responsibilities include• Own the financial performance of the IFM business unit, ensuring revenue growth, cost control, and profitability.• Develop and execute long-term strategies aligned with corporate goals and market dynamics• Lead annual budgeting, financial planning, and forecasting processes.• Ensure consistent, high-quality delivery of facilities services across all client sites.• Drive efficiency through process improvements, automation, and lean operations.• Ensure adherence to safety, legal, and regulatory standards.• Build and nurture strategic relationships with key clients, ensuring satisfaction and retention.• Oversee contract negotiations, renewals, and SLAs to maximize value and minimize risk.• Collaborate with internal and external stakeholders to align operational goals.• Lead large, cross-functional teams across geographies, fostering a high-performance culture.• Identify and groom future leaders, promote learning and development initiatives.• Align team structures with business needs and growth plans.• Identify new business opportunities and lead expansion into untapped markets.• Champion digital transformation and adoption of smart building technologies.• Monitor industry trends and competitor strategies to stay ahead.

Education

• Institute of Hotel Management and Catering Technology & Applied Nutrition

  Diploma in Hotel Management, Hopitatlity

  1997 — 2000

• Institute of Charted Financial Analysts of India

  Masters in Buisness Administration, Finance and Operations

  2007 — 2011

Skills

• Operations Management
• Performance Management
• Employee Training
• Procurement
• Program Management
• Hospitality
• Team Management
• Strategy
• Quality System
• Quality Systems
• Budgets
• Facilities Management
• Team Leadership
• Building Maintenance
• Analysis
• Budgeting
• Vendor
• System Administration
• Change Management
• Management
• Team Building
• Administration
• Human Resources
• Recruiting
• Project Planning
• Coordination
• Vendors
• Contract Negotiation
• Purchasing
• Process Improvement
• Customer Service
• Facilities Operations
• Vendor Management
• Policy
• Strategic Planning
• Employee Relations
• Training
• Forecasting
• Contract Management
• Property Management