Subrat Behura
Customer Experience Strategist | Program Management | Recharged from Sabbatical | Passionate About Scalable, Empathetic, AI-Powered Support
- Role
- Lead Customer Success Manager at CYFIRMA
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Subrat Behura
After 18 years leading high-impact programs in Customer Experience, Support Operations…
Experience
Lead Customer Success Manager
Jun 2025 — Present
Education
Utkal University
Bachelors, BSc IT & Management
2000 — 2003
Institute of Management Technology, Ghaziabad
Postgraduate Degree, Business Administration and Management, General
Skills
- Ibm Aix
- Project Management
- IT Strategy
- Sdlc
- Requirements Analysis
- Project Planning
- Aix
- Pmp
- Project Delivery
- Vendor Management
- Management
- IT Service Management
- Software Project Management
- Itil
- Service Delivery
- Business Analysis
- Risk Management
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