Subrata Sarma Chowdhury
Associate Consultant @Tata Consultancy Services
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WORK HISTORY
Associate Consultant @Tata Consultancy Services
Pune, IN
EDUCATION
Bengal Institute Of Technology
Bachelor of Technology (B.Tech.), Electronics and Communication Engineering
L.H.V
Sencondary, All
N.D.B.M.M
10+2, Science
SKILLS
ABOUT SUBRATA SARMA CHOWDHURY
Experienced ITSM Consultant with over a decade of expertise in developing and implementing next-generation best practices aligned with ITIL4 and SIAM process frameworks. Demonstrated ability to identify operational gaps, deliver significant business value, and adopt Agile, DevOps, and other digital frameworks to create leaner and more efficient operating models. Proficient in the ServiceNow platform and experienced in leading high-performing competency groups. Certified in ITIL4 Foundation, with strong people management skills and a commitment to continuous improvement.
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