Subrata Das Gupta
BC Children's Hospital, Vancouver
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WORK HISTORY
@BC Children's Hospital, Vancouver
Vancouver, BC, CA
EDUCATION
North South University
Master's in English, Linguistics
University Canada West
Master of Business Administration - MBA
The University of British Columbia
Key Capabilities in Data Science, Programming in Python, Data Science Toolbox, Data Visualization, Machine Learning Basics
SKILLS
ABOUT SUBRATA DAS GUPTA
I started my career in telecommunications, helping business customers solve real problems in fast-moving environments. Over the years, I found myself drawn to the stories behind the numbers, why customers behave the way they do, how operations influence their experience, and what businesses can change to grow smarter.That curiosity led me to roles where I worked closely with B2B clients, analyzed performance trends, improved service delivery, and supported strategic decisions. I learned how to turn data into insight, insight into action, and action into measurable results.After moving to Canada and completing my MBA, I have focused on roles where business operations, customer insight, and relationship management meet. Whether it’s supporting enterprise clients, improving processes, or analyzing customer journeys, I enjoy work that brings people, data, and strategy together.Today, I am exploring opportunities in Customer Insights, Business Analysis, B2B Account Management, Business Operations, Service Delivery, and Consulting fields where I can help organizations understand customers better, make smarter decisions, and deliver exceptional experiences.I am driven by continuous improvement, collaboration, and the belief that great service is built on insight, not assumptions.
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