Subramanian Krishnamurthy
Senior Manager at EXL Service
- Role
- Senior Manager at EXL
- Location
- Chennai, IN
- LinkedIn followers
- 500 followers
About Subramanian Krishnamurthy
Senior Project Manager - Thryve Digital Senior Project Manager - Arbelos Project Manager - Wells Fargo ~ Coordinate with onsite business partners and track project changes from planning till implementation.~ Work with onshore/offshore cross functional teams including Business, Development and Testing on a daily basis to track project status and resolve impediments. Scrum Master - Royal Bank of Scotland ~ Conduct multiple Scrum ceremonies, roll out meeting minutes to corresponding stakeholders and track action items till closure.~ Managed scrum ceremonies for three teams simultaneously, Identity Access Management (IAM) core infrastructure team, Capability engineering and another feature team. Project Manager - Apptium Technologies ~ SPOC for offshore Product Engineering team and Service Desk team.~ Daily task allocation/tracking and performance/appraisal management for 10+ cross-functional Product team resources.~ Monitor Service Desk tickets on real time basis, have continuous interaction with various stakeholders to appraise status of their corresponding requests. Senior Associate - Projects at Cognizant Technology Solutions ~ Perform gap analysis between “As is” and “To be” systems, Perform gap listing and impact analysis for public facing Member and Provider portals.~ Documenting, updating and resolving gaps and tasks in JIRA tool.~ Creating Product requirement documents as per customer requirement in Confluence. Business Analyst – CNSI ~ Requirements planning, gathering and doing gap/Business analysis for received RFP/RFIs.~ Preparing/updating documents/reports as per internal/external requirement.~ Carrying out a detailed research on the assigned task and preparing Assessment reports.~ Writing Use cases/stories for DSDD and CSD requirements.~ Doing UAT, coordinate with technical team to close issues, conducting Demo as and when required.~ Conducting Induction/Internal trainings for new/existing staffs on various topics. Assistant Manager – United Health Group ~ Monthly one on one session.~ Client & Team Management.~ Process transition from US to Offshore site. Team Leader – Caliber Point ~ Undergoing/conducting Monthly QMS/ISMS Audits ~ Conducting Appraisal to Team members ~ Process training/SME Auditing.~ Conducting quarterly Town hall meeting. Group Coordinator – Dell Services ~ Client communication via mail, phone, meeting, etc.~ Internal Audits ~ High Dollar claims Auditing.
Experience
Senior Manager
Nov 2023 — Present · Chennai, IN
Education
Annamalai University
Bachelor of Business Administration (BBA)
2003 — 2006
Government Polytechnic College
Diploma in Mechatronics
1999 — 2002
Anna University Chennai
Master of Business Administration (M.B.A.), Financial Services Management
2008 — 2010
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