Subramanian Ganesan
Technical Manager/Service Delivery Manager/Customer Success Manager - Servion Global Solutions Inc. - ITIL Intermediate OSA Certified -SCJP.
- Role
- Technical Manager at Servion Global Solutions
- Location
- Princeton, NJ, US
- LinkedIn followers
- 500 followers
Experience
Technical Manager
Jul 2009 — Present · Chennai, IN
Problem and Change Manager, in an ITIL driven process map, leading and managing 20 member strong team, specializing in Java and.net based solutions, catering daily operations in Contact center Environments (Cisco and Avaya) across multiple domains (Telecom/Banking etc.)Experience in development in Cisco CVP VXML Application developmentText To Speech Integration with Nuance Powershell scripting for Automation.
Skills
- Itil Intermediate IT - Osa Certified
- Soa
- Software Project Management
- Sql
- C
- Solution Architecture
- Sun Certified Java Programmer
- Web Services
- Requirements Gathering
- Unix
- Cisco Cvp Vxml Application Development
- Ssml for Tts Scripting in Vxml Applications
- Powershell Scripting
- Itil V3 Foundations Certified
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