Subin Sukumar
Service Delivery Specialist | E-commerce & D2C Growth Strategist | Driving Scalable Solutions at Accenture | Award-Winning Team Leader | #Leadership #DigitalTransformation #StrategyExecution
- Role
- Service Delivery Specialist at Accenture
- Location
- Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Subin Sukumar
I am a results-driven PMP-certified Service Delivery Specialist with over a decade of…
Experience
Service Delivery Specialist
Aug 2021 — Present · Gurugram, IN
Team Leadership: Proficiently managed a team of 30 professionals, fostering a collaborative and high-performing work environment.2. Project Management: Demonstrated expertise in overseeing projects, consistently meeting deadlines and maintaining stringent quality standards.3. Strategic Planning: Spearheaded strategic initiatives that optimized service delivery, leading to improved operational efficiency.4. Process Optimization: Proactively streamlined project workflows, enhancing productivity and reducing inefficiencies.5. Client Relationship Management: Effectively nurtured and maintained client relationships, ensuring satisfaction and addressing client needs promptly.6. Stakeholder Engagement: Engaged and communicated with stakeholders at all levels, aligning project goals and expectations.7. Quality Assurance: Prioritized quality control to ensure seamless work delivery, consistently achieving high-quality results.8. Escalation Management: Developed and implemented effective escalation procedures to address project issues promptly, minimizing disruptions and ensuring client contentment.
Education
Vimal Jyothi Engineering College
B.Tech (CS)
2006 — 2010
Jamia Hamdard
Master of Business Administration
2012 — 2014
Vimal Jyothi Engineering College
Bachelor of Technology (B.Tech.)
2006 — 2010
LPS
High School Diploma
2005 — 2006
Jamia Hamdard University
Master of Business Administration (M.B.A.)
2012 — 2014
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