Subhrajyoti Das

Customer Success Manager || Ensuring Client Satisfaction and Growth with SaaS || Boosting Strategies for Upsell and Growth || Client Relationship ||

Role: Learner Success Manager at Learners Point
Location: Bengaluru, KA, IN
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About Subhrajyoti Das

I am a highly motivated professional with a strong educational background as a B-Tech in Electronics and Instrumentation EngineeringWith 4 years of valuable experience in the industry, I am currently serving as a Customer Success Manager at Edumerge Solutions Pvt. Ltd. In this role, I have successfully combined my technical expertise along with the effective communication skills to deliver exceptional solutions and support to my current company. My ability to adapt quickly to changing environments and collaborate effectively with cross-functional teams has contributed to my success. I am a quick learner and possess excellent problem-solving abilities. I am constantly seeking opportunities to expand my knowledge and stay updated with the latest industry trends.I am now actively seeking new challenges and opportunities to utilize my skills and contribute to the growth of an organization.

Experience

Learner Success Manager
Learners Point
Dec 2025 — Present · Bengaluru, IN
Support onboarding, engagement, and retention initiatives for B2B and institutional learners.Participate in MBRs, QBRs, and EBRs to review learning outcomes, performance metrics, and strengthen client relationships.Assist in driving renewals and upsell opportunities by communicating ROI and aligning learning solutions with client business goals.Collaborate with academic, technical, product, and support teams to enhance learner experience and ensure smooth program delivery.

Education

Dr. B.C. Roy Engineering College
Bachelor of Technology - BTech, Applied Electronics and Instrumentation Engg
2016
Dr. B.C. Roy Engineering College
Bachelor of Technology - BTech, Instrumentation Engineering

Contact information

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•••••@learnerspoint.org
Personal email
•••••@•••••.com
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Current company

Learners Point

Professional Training and Coaching · 199 employees · Dubai, United Arab Emirates

Learners Point was built 25 years ago in an environment where professional training in the GCC looked very different. Learning happened in classrooms, certifications were rare, and the idea of structured workforce development was still finding its footing in the region. We started with a single belief: that access to quality professional education could change the trajectory of a career, a team, and an organisation. The region grew. And so did we. As UAE became a global business hub, as Saudi Arabia accelerated its transformation under Vision 2030, as governments across the GCC began investing in their most important asset, their people, the demand for serious, accredited, outcome-driven learning exploded. We were there for every shift. From the earliest days of classroom delivery to the rise of blended learning, from individual certifications to enterprise-wide capability programmes, Learners Point has evolved alongside every wave of change the region has seen. Today we are one of the GCC\'s most established professional training and capability transformation institutions. Our faculty of industry experts deliver 600+ accredited programmes across 10 professional domains, from Finance and HR to Cybersecurity, AI and Analytics, Supply Chain, GRC, and beyond, equipping over professionals and partnering with hundreds of organisations across the UAE, Saudi Arabia, and the wider MENA region. But what has never changed is the conviction we started with. That the right learning, at the right time, delivered by the right people, transforms careers and builds organisations that last. We do not believe in retention. We believe in application. In building muscle memory so deep that learning stops being something people remember and starts being something they do. We are still evolving. And we are just getting started.

learnerspoint.org

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About Subhrajyoti Das

Experience

Learner Success Manager

Education

Dr. B.C. Roy Engineering College

Dr. B.C. Roy Engineering College

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