Subhrajit Sahoo
Customer Success @IBM | FinOps & AWS Certified Practitioner | SaaS | Cloud Cost Optimization
- Role
- Industry Consultant (Customer Success) at IBM
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Subhrajit Sahoo
As a CSM in the SaaS industry, I help enterprise clients realize the full value of their software investments by driving adoption, aligning success plans with business goals and delivering measurable outcomes. In my current role at IBM, I partner with enterprise customers to optimize cloud spend and advance their FinOps maturity using Cloudability. I guide organizations through stakeholder onboarding, foster cost-aware cultures, and align cloud investments with strategic business priorities. With an MBA and a background that spans technology, finance, and customer strategy—including roles at AWS and ICICI Bank—I bridge the gap between product, sales, and operations to ensure cross-functional success. I’m passionate about building strong relationships, enabling data-driven decisions, and acting as a strategic partner across the customer lifecycle—from onboarding to renewal and expansion.
Experience
Industry Consultant (Customer Success)
Oct 2024 — Present · Bengaluru, IN
Education
GITAM Deemed University
Bachelor of Business Administration - BBA, General
2015 — 2018
GITAM Deemed University
Master of Business Administration - MBA, Marketing | Finance
2018 — 2020
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